Support
Get help with Agila — hosted plans, self-hosting, billing, and account questions.
Help channels
- Email support: For account, billing, and hosted-plan issues, write to our support inbox.
- Contact form: Prefer a structured message? Use the contact form and we’ll route it to the right person.
- Open source: Self-hosting bugs, feature ideas, and PRs belong on GitHub Issues.
Common questions
- How do I get started with Agila? — Explore the live demo, watch the product videos on Learn more, or deploy the self-hosted edition from GitHub. Hosted plans will be available from Pricing when they launch.
- What’s the difference between self-hosted and cloud? — Self-hosted is free and open source — you run Agila on your own infrastructure. Cloud (Basic / Pro) is managed for you on agila.dev when hosted plans are live.
- Where can I report a bug? — For the open-source app, open an issue on GitHub. For a hosted instance or billing problem, email [email protected] or use the contact form.
- How do I reset access to my customer portal? — Use Sign in on agila.dev with the email on your account. We’ll send a one-time verification code — no password to remember.
- Do you offer enterprise or custom plans? — Tell us about your team size and requirements via Contact. We’ll follow up with options that fit.